Shipping & Returns

Shipping

Each and every Sunwedge is hand made to order at our Gold Coast workshop. Once you’ve placed an order with us please allow 2-14 days for production & shipping. 

Free shipping for Gold Coast residents. Please select 'Gold Coast local delivery' at the checkout for this option.

$20 flat rate shipping Australia wide 

Once shipped:

East Coast Metro delivery - please allow 3-5 working days 

Non East Coast & Rural delivery - please allow 7-10 workings days. 

We ship via Australia Post & Toll Road Express.

Purchases made on weekends and public holidays will be processed in the following business days.

Returns

We do not facilitate refunds for goods based on a change of mind. In order to qualify for a return, items must be in their original shipping box/packaging and must not have been used.

Upon receiving your returned item at our warehouse, we will conduct an assessment, after which we will issue a gift card equivalent to the value of the product.

Our policy allows for change of mind returns within 14 days from the date of receiving your order.

Please note that we do not provide prepaid labels for change of mind returns. We advise utilizing a trackable shipping service for returning your order, as we cannot be held liable for lost or damaged returns.